Find answers to the most common questions about our products and services
Pilatta is a studio-born wellness brand that turns 10+ years of Pilates expertise into practical, studio-tested tools for everyday movement and recovery.
We’re instructors first — over a decade teaching Pilates and thousands of clients helped. All products are designed and tested in real classes before launch.
Our products are designed for anyone who wants to take better care of their body — from Pilates practitioners and fitness enthusiasts to people who simply want to move more freely and reduce daily discomfort.
No. Our tools are simple, safe and beginner-friendly, with guided tips to help you use them effectively.
We work with trusted manufacturing partners and perform in-studio testing to ensure durability, comfort and performance.
Yes. We ship to the USA, Canada, Europe, and many other regions worldwide.
On average, 7–15 business days, depending on your location. All orders come with tracking so you can follow your package.
30-day money-back guarantee. If a product doesn’t meet expectations, contact support for easy return instructions. (See full policy for details.)
Yes — a 6-month warranty covers manufacturing defects. Reach out to support to start a claim.
Contact our support via chat or email. We also offer quick how-to guides and video tips from our instructors.
